Legal notice
1. Business Information This website is operated by:
Velmique Ltd
Website: shopvelmique.com
Email: velmiqueltd@gmail.com
Company address: 80, Birchfields Road,Manchester, England, M14 6PH
Company Number: 17052954
2. Nature of Business VELMIQUE is an online retail store selling apparel and athletic wear to customers in the United Kingdom. Products are sourced from third-party suppliers and fulfilled via a dropshipping model using DSers and AliExpress.
3. Governing Law This website and all transactions conducted through it are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
4. UK Consumer Rights As a UK-based business selling to UK consumers, we comply with the following legislation:
- Consumer Rights Act 2015 — your statutory rights are not affected by our policies
- Consumer Contracts Regulations 2013 — you have the right to cancel your order within 14 days of receiving your goods (cooling-off period)
- UK GDPR & Data Protection Act 2018— we handle your personal data lawfully and transparently
💡 Under the Consumer Contracts Regulations, customers have a 14-day right to cancel and a further 14 days to return goods. However, as we dropship from AliExpress, we recommend clearly stating in your Refund Policy that you handle this on a case-by-case basis due to international supplier constraints.
5. Right to Cancel (Cooling-Off Period)Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item without giving any reason. To exercise this right, please contact us at [your email] before the 14-day period expires.
Please note that return shipping costs in such cases are the responsibility of the customer, and refunds will be issued within 14 days of us being notified of your decision to cancel.
6. Data Protection & Privacy VELMIQUE is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). For full details on how we collect, use, and store your data, please refer to our Privacy Policy.
If you have concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
📞 0303 123 1113
7. Intellectual Property All content on this website — including but not limited to text, images, logos, and graphics — is the property of VELMIQUE or its content suppliers and is protected by UK and international copyright laws. Unauthorised reproduction or distribution is strictly prohibited.
8. Disclaimer of Warranties While we make every effort to ensure the accuracy of information on this website, Velmique makes no warranties, express or implied, regarding the completeness, accuracy, or reliability of any content. Product images and descriptions are provided by third-party suppliers and may vary slightly from the actual product received.
9. Limitation of Liability To the fullest extent permitted by law, VELMIQUE shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of or inability to use our website
- Delays or failures in delivery caused by third-party carriers or suppliers
- Customs delays or import issues
Our total liability shall not exceed the value of the order placed.
10. Third-Party Links Our website may contain links to third-party websites (e.g. AliExpress, DSers, Royal Mail). These are provided for convenience only. VELMIQUE has no control over the content of those sites and accepts no responsibility for them.
11. Changes to This Notice We reserve the right to update this Legal Notice at any time. Any changes will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated notice.
12. Contact Us For any legal enquiries, please contact us at:
📧velmiqueltd@gmail.com
🌐 shopvelmique.com